Privacy Policy
At PosterCanvasGift, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order details
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Payment and transaction information
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Information you provide when contacting customer support
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Information you provide when creating or managing an account
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.
2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Process payments
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Arrange shipping and delivery
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Provide customer support
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Send order confirmations and shipping updates
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Respond to questions and requests
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Improve our products, services, and website
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Detect and prevent fraud, abuse, or unauthorized activity
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Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.
3. Payment Information
Payments are processed through secure third-party payment providers. We do not store your complete credit or debit card details on our servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Sharing Your Information
We may share necessary information with trusted third parties that help us operate our business, including:
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Payment processors
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Manufacturing and fulfillment partners
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Shipping and delivery providers
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Website hosting and technology providers
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Customer support and service providers
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Analytics and security providers
We only share information that is reasonably necessary for these providers to perform their services.
We may also disclose information when required by law, legal process, court order, or to protect our rights, customers, website, or business.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, improve performance, and support relevant marketing activities.
You may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of our website.
6. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you information about products, promotions, special offers, or other updates.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.
Transactional messages, such as order confirmations and shipping notifications, may still be sent when necessary to complete or manage your order.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory obligations.
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Request restriction of certain processing
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Object to certain uses of your information
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Request a copy of your personal information where applicable
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Withdraw consent where processing is based on consent
To exercise applicable rights, please contact us using the information below. We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
Any updates will be posted on this page with a revised Last updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@postercanvasgift.com
Phone: +1 718 814 2714
Working Hours: Monday – Saturday, 9:00 AM – 5:00 PM
UK Address: 15 Glen Ord Crescent, Kilmarnock, East Ayrshire, KA3 1NB, United Kingdom (UK)
US Address: 1942 Broadway Ste 314C, Boulder, CO 80302, United States