Terms of service

Terms of Service

Last Updated: July 2026

Welcome to CustomForFamily. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms at any time. Any changes will become effective immediately upon posting on this page.

2. Products

We specialize in premium canvas prints and posters. We strive to display product images, descriptions, and colors as accurately as possible. However, actual colors may vary slightly depending on your monitor or device settings.

Because many of our products are made to order, slight variations in color, size, or placement may occur.

3. Pricing

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We reserve the right to modify prices, promotions, or product availability without prior notice.

4. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability.

  • Errors in pricing or product information.

  • Suspected fraud or unauthorized transactions.

If your payment has already been processed, any canceled order will be fully refunded.

5. Payment

We accept secure payment methods provided through our checkout system.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Shipping

Processing and delivery times are estimates only and may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

We are not responsible for delays caused by shipping carriers or customs authorities.

7. Returns and Refunds

Please review our Return & Refund Policy for detailed information regarding returns, replacements, cancellations, and refunds.

8. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Website design

is the property of CustomForFamily and is protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the operation or security of the website.

  • Submit false or misleading information.

  • Violate any applicable laws or regulations.

10. Limitation of Liability

To the maximum extent permitted by law, CustomForFamily shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

UK Address: 24-26, Arcadia Avenue, FIN009/14909, London, N3 2JU, UNITED KINGDOM

US Address: 1942 Broadway Ste 314C, Boulder, CO 80302, United States

Phone: +17188142714

Email: support@customforfamily.com

Working Hours: Mon – Sat / 9:00 AM – 5:00 PM