Track Your Order

At PosterCanvasGift, we want you to be able to easily follow the progress of your order from the moment it is placed until it arrives at your door.

How to Track Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and tracking information.

You can use the tracking number provided in your shipping confirmation email to check the latest status and estimated delivery progress of your package.

Tracking Information

Please allow some time for the tracking information to become active after your order has been shipped. In some cases, it may take 24–72 hours for the carrier to update the tracking status.

If your tracking information does not show an update immediately, please do not worry. Your package may still be moving through the carrier's network.

Tracking Issues

If you have not received your tracking information, or if your tracking information has not been updated for an extended period, please contact our customer support team.

When contacting us, please provide:

  • Order Number

  • Name used when placing the order

  • Email address used for the order

  • Tracking number, if available

This information will help us locate your order and assist you as quickly as possible.

Contact Us

Email: support@postercanvasgift.com

Phone: +1 718 814 2714

Working Hours: Monday – Saturday, 9:00 AM – 5:00 PM

UK Address: 15 Glen Ord Crescent, Kilmarnock, East Ayrshire, KA3 1NB, United Kingdom (UK)

US Address: 1942 Broadway Ste 314C, Boulder, CO 80302, United States